For clinics & practices

Your practice is bleeding patients.

A bigger ad budget won't fix this. The leak is operational:

  • 1 in 4 calls go unanswered, and most never call back
  • Slow callbacks let patients book the competitor first
  • No-shows quietly drain the calendar

We answer every call and book every patient first, then bring you more.

More booked patients before you spend a dollar more on ads.

A free 30-minute look at where patients slip through your practice. Keep the findings whether we work together or not.

Healthcare practices and platforms we've run growth for
Voxira Caesar Health Therapy4Me Genoplex
Where the money goes

Your revenue is leaking
before a single ad runs.

Where the calendar actually drains ↓

1 in 4 calls missed

Missed calls

85% who hit a busy line never call back. They just call a competitor.

~23% no-show

No-shows

Up to 30% in derm. At ~$200 a slot, that's tens of thousands per provider, yearly.

~3% vs 20%+

Enquiries never booked

The average practice turns ~3% of new-patient enquiries into patients. The best turn north of 20%.

21× if < 5 min

Slow callbacks

Healthcare averages 2+ hours to call a patient back. Most enquiries sit till the next day.

paid, then lost

Intake leaks

New-patient questions go unanswered for an hour. After-hours goes to voicemail.

80%+ read reviews

Reputation decides

Patients trust reviews like a referral. No review engine means losing them before they call.

From the playbook

How much revenue do missed calls cost a practice? →

How we fix it

The Built-to-Booked system. Four stages.

Stage 1 — The Growth Audit

Before we touch a dollar of spend, we research your practice the way a new patient and a competitor would, then hand you a scored report with prioritized recommendations.

  • Phone & front desk. Missed-call rate, hold times, after-hours coverage, call-to-booking conversion.
  • Speed-to-lead. How fast every web form and call gets a response vs the 5-minute window.
  • Reviews & reputation. Rating, volume, recency and response rate against your local competitors.
  • Local visibility. Google Business Profile and map ranking for your highest-value procedures.
  • Website & booking flow. Mobile speed, offer clarity, and every step between click and booked.
  • Paid media. Ad accounts, cost per booked patient, creative and offer, and where spend leaks.
  • Competitor benchmark. Who's ranking and advertising near you, their offers and review counts.
  • Tracking & recall. Call tracking, attribution, and your no-show and reactivation systems.

You keep the report and the revenue we project you'll recover, whether or not we work together.

Stage 2 — Bring in the right patients
  1. Meta & Google built around the patients you want. An offer a patient actually books on, a free consult, a new-patient visit, a membership, not generic "book now" creative that burns budget.
  2. Cost per booked patient, not cost per click. We optimise to the patient in the chair and the lifetime value behind them, so every dollar maps to care you can see.
  3. Angles tuned to your specialty. Before/after proof and trust cues built for dermatology, med-spa, dental, plastic surgery, ophthalmology, concierge and longevity, and multi-site practices.
Stage 3 — Answer and book every one
  1. An AI voice agent answers every call. Peak hours, lunch, after-hours, no busy line and no patient sent to voicemail. (Fixes the ~1-in-4 calls you lose today.)
  2. A patient hears back in 5 minutes, not 2 hours. Every enquiry, web form or ad, gets a text and a call while they still want the appointment. (Fixes slow callbacks.)
  3. From first enquiry to booked visit. We don't hand you a list of "leads." We carry the patient from first contact to a confirmed appointment on your calendar. (Fixes lost enquiries.)
  4. No-show reminders + review requests. Reminders protect the appointments you've booked, and automated review requests build the reputation that wins the next patient. (Fixes no-shows and reputation.)
Stage 4 — Keep them coming back
  1. One place for every patient. A clean record system so no patient falls through the cracks and you can see what's actually working.
  2. Recall & reactivation. Friendly reminders and recall campaigns that bring old enquiries and lapsed patients back in.
  3. Directories & high-trust referrals. Listings and partner channels where patients already look for a provider they can trust.
  4. Front-desk coaching + a weekly snapshot. We train the people who answer your phone, and report calls, enquiries, and booked appointments every week.
Who this is for
  • Med spas
  • Plastic surgery
  • Dental & ortho
  • Dermatology
  • Ophthalmology
  • Concierge & longevity

Cash-pay practices that want a fuller, more predictable schedule.

The four stages
1 · Growth audit & recommendations
2 · Bring in the right patients
3 · Answer + book every one
4 · Keep them coming back
Proof: ~$640K new-practice pipeline built on a $0 ad budget. Systems, not budget burn.
Who this works for

Built for cash-pay practices that own their growth.

Anywhere one new patient pays for the whole system. Not a fit for insurance-only or hospital-employed practices.

If you've been burned before

Already paid an agency for "leads"?
We've cleaned up that mess before.

You've paid for marketing that never turned into patients.

Nobody fixed the phone, the callbacks, or the front desk.

We're healthcare-native operators, not a lead-gen shop.

Every patient answered and booked first, so every dollar after brings someone in.

Anatolie Clevan presentingAnatolie Clevan — Canadian Armed ForcesAnatolie Clevan
Who runs your growth

Engineering discipline. Military grit. Marketing obsession.

Founder, LeadsACE · CMO & Co-Founder, Caesar Health

I've put AI phone agents and software inside clinics. I know exactly where a practice loses patients:

  • The call nobody answers
  • The enquiry that sits for two hours
  • The patient who never shows

I don't send marketing and disappear. My team runs the whole thing so you can keep seeing patients.

Structural engineering at Waterloo, an Engineer Officer in the Canadian Armed Forces, then I built Bitlab's healthcare go-to-market engine from zero, including the AI voice agents now answering calls inside specialty groups. Because LeadsACE partners with Bitlab, you get real engineering behind the systems, not a dashboard and a goodbye. No other agency in this space can say that.

~$640K
clinic pipeline on $0 ad budget
150+
qualified clinic leads, one launch
patient-ad CTR vs benchmark
Live
AI voice agents in specialty groups
The work speaks

Practices that stopped leaking revenue.

AI phone agent for clinics

150+ qualified clinic leads, from a cold start.

No pipeline, no brand. We led with loss-aversion math (the revenue a practice bleeds to missed calls), not features, and built a waitlist of paying clinics that signed before launch.

150+
qualified clinic leads
12
clinics signed, before launch
700–900
calls/mo captured, one 3-site group
Meta Ads · LinkedIn (HeyReach) · AI voice agent · Close CRM
Read the full case study
AI healthcare platform

A ~$640K clinic pipeline, on a $0 ad budget.

Before
  • No paid budget, no repeatable top of funnel.
  • A skeptical, slow-moving clinical buyer.
  • Interested leads going cold between touches.
After
  • ~$640K pipeline across 67 clinics.
  • 2,600+ leads, 98.5% non-paid.
  • Live ModMed & Athena listings competitors can't match.
LinkedIn outbound · The Operators Podcast · Close CRM · EMR marketplaces
Read the full case study
Why named proof

A real name reads like a referral. We use real ones.

Anonymous social proof reads as marketing. A named practice with a real result reads like a referral, and clinical buyers trust referrals above almost anything.

Voxira · AI phone agent
"It's going to revolutionize how we do our business, for sure."
Dr. Kelechi · Lead Physician, Supreme Care Medical
Enterprise enablement
"You have a clear explanation and also share best practices… we truly appreciate your time and effort."
Karim · enterprise enablement session

The receipts: ~$640K pipeline · 12 clinics signed on a $0 ad budget. Named clients, real numbers, not "50+ practices."

The systems we deploy

The mechanisms behind the four stages.

We assemble the right machines for your practice. Click any for the full breakdown.

Run the numbers

What patient acquisition could return for you.

Pick your specialty for benchmark defaults, then tune to your practice — drag a slider or click any number to type it. The math we run: budget → leads → consults → patients → revenue.

Engagements

Pick how much we run.

Same patient-acquisition engine, three ways to deploy it. All of them end in one place: a fuller calendar.

Done-With-You

Growth Systems

We set up your patient-booking system, your front desk runs it.

We build the system that catches every patient, then train your team to keep it running.

  • An offer and message that books patients, not clicks
  • Missed-call answering and 5-minute callbacks
  • One patient record with booking and reminders
  • A reviews engine, plus front-desk training
Build my system See everything included
Enterprise

Full Growth Engine

Every location's calendar full — one accountable team.

Everything in Fractional Growth Lead, plus a dedicated crew filling calendars at every site.

  • Everything in Fractional Growth Lead, plus:
  • A dedicated crew across paid, local, and reviews
  • Per-location campaigns, budgets, and reporting
  • Custom AI agents and EMR/PMS integrations
  • Per-location forecasting and guaranteed response times
Scale across my locations See everything included
The risk is ours

We pay for the bar we set. Not you.

You've already paid for "leads" that never booked. So we put it in writing.

How we take the risk off the table
  1. We book more than we cost, in 90 days. Within 90 days, the booking system brings in more new-patient revenue than it costs you, counted as appointments booked times your average patient value. If the numbers don't clear that bar, we keep working free until they do.
  2. The audit that starts it is free. You leave with a map of exactly where your calls, enquiries, and appointments are slipping away, yours to keep whether we ever work together or not.
  3. Patients before spend. We make sure every patient gets booked before we scale a dollar of ad budget, so every dollar you spend after lands a patient in your chair.